If you have thought about working from home around your own schedules, then becoming a Working Solutions agent might be the right fit for you.
Agents assist customers with sales, service and technical support transactions. Working Solutions agents are self-employed independent contractors. Although Working Solutions hire Agents from anywhere in the world, many of their programs are limited to US residents.
What Is Working Solutions?
Working Solutions, founded in 1996, is one of the first virtual workforce companies in the world. Becoming an agent for Working Solutions might be the right fit for you if you are looking for a work at home job with more freedom and mobility.
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How Do I Become a Work at Home Agent?
Step 1: To become an agent for Working Solutions, the first step is to completing Agent Application online. Be sure to thoroughly and accurately complete the application so you have a better chance of being contacted for program opportunities. Be sure to update your application.
Step 2: Once your application has been completed, a very brief technology scan will be run to inform you whether your PC meets their requirements. Then you will be required to complete a series of written and telephonic assessments. You will need a PC and telephone for the assessments, and be given less than one hour to complete the application process. Be sure to complete the assessments from a quiet space, and speak clearly during the phone assessments.
Step 3: Within two business days, you will be notified by email typically if you passed the assessments. If you passed, you will then be considered for program opportunities that appear to be good match with your skills, experience, home office set up, and availability. A match can occur immediately or may take a little longer. Each program has different requirements.
Step 4: Working Solutions will contact you by email as soon as there is a potential match between a program and your application and assessment results. If you accept the terms and are selected, Working Solutions will send you an Independent Contractor Agreement.
Step 5: Once you are selected for the program, you will be scheduled to go through a virtual preparation session or interview. If you pass the interview, you will become an agent.
Requirements
If you are interested in becoming a Working Solutions Agent, most of their programs require you to have these things:
- An up-to-date computer
- A high-speed internet connection
- A landline telephone
- Excellent verbal communication, customer service and sales skills
- A willingness to work hard
- A desire to be successful
- A quiet work space
What Do the Agents Do?
Agents primarily work on customer sales and service, tech support, data entry and editing projects. Working Solutions also hire professionals to provide technical assistance on electronics, website usage, software and telephony.
Agents are eligible to work on two projects at once, and occasionally three projects depending on their schedule or time commitment involved. If you are reliable and your performance is good, Working Solutions will keep you busy. If the project you worked on ends, you can post your availability for additional projects providing you have successfully completed at least 50 hours.
Why Working for Working Solutions?
If you like the independence of the virtual work world, flexibility to work around your own schedule, then Working Solutions is the company for you.
The main benefits are the ability to work from home and work when it is convenient for you because you can schedule your own work hours. If you consistently do the hours you committed to and perform well on your projects, you will be given priority scheduling.
There are no long distance charges if you want to do phone work. In-bound calls are routed to your home office, so your privacy is always maintained.
How Much Can I Earn?
It depends on the program you are working on, your performance, availability of work, and how much hours you choose to work.
Working Solutions agents can earn anywhere from $7.50-$30 per hour, depending on the program. Some programs pay by the record or entry. Some pay by talk minutes or sales, or a combination of both, while others may pay a set amount per program.
Working Solutions also has a referral program. You can receive credit each time you bring them a qualified agent providing the agent listed your Agent Identification number on their application.
Benefits
Working Solutions agents are self-employed independent contractors so they are not offered traditional employee benefits. However, Working Solutions offers several Agent Community Perks, such as discounts to major computer retailers, and Agent Rewards and Referral programs.
How Will I Get Paid?
Working Solutions offers direct deposit, or sends checks by mail. They issue checks twice a month to those agents who have invoiced for work completed.
How To Get Started?
Go here to begin the application process with Working Solutions. Good Luck!
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